Gyakori kérdések
- 01
As an administrator, open 'app.medalyst.io' in your browser. Use the temporary password you received earlier via email to log in (always use Control C + Control V and do not type it). As your first login, you are required to change the temporary password. You won't be able to log in to the mobile app. For that, you have to create another profile as a staff member with another email address.
- 02
Step 1: Select the required data you wish to collect from the athletes you want to invite - Select the 'Settings' item in the main menu, click on 'Edit' button next to the 'Athlete data form' button, and set all the data that you wish to get from the athlete. You can delete anything except for the name and the team they belong to. You can make new fields and select the ones that are mandatory to fill.
Step 2: Create a new team - Select the 'Teams' item in the main menu, then click on the 'Create a new team' button. Step 3: Add a new staff member - Select the 'Staff members' item in the main menu, then enter the e-mail address of the staff member you want to invite, or enter their data manually. Step 4: Add new athletes - Select the 'Athletes' tab, then send an invitation to the athletes' e-mail addresses, or enter their data manually. Step 5: Set up fees - In the 'Finances' tab, create a new fee by clicking on the 'Create new fee' button. Step 6: Create news - Select the 'Newsfeed' item in the main menu, then click on the 'New post' button. Step 7: Create a new event - Select the 'Events' tab, then click on the 'Add new event' button.
- 03
In the 'Settings' menu, click on the 'Create new season' button. Here you can set up your new season and makes changes in your teams (rename them and move your athletes).
- 04
In the main menu select the 'Teams' item, then click on the 'Add new team' button. Enter the name of the team, then add the members (invite them or assign them to the system manually).
- 05
There are multiple ways to add a new athlete to your club in the Medalyst app. Select the 'Athletes' item in the main menu. At the top you can see the 'Add new athlete' button, click on it. Here you can enter the data of an athlete manually. The name, team, email address and phone number are mandatory, the rest are optional. You can also bulk import athletes by clicking 'Invite athletes' and entering their email addresses (separated by commas). They will receive an invitation via email containing their temporary login information. They will then be able to log in and enter their own info through the athlete app.
- 06
You can also set the athletes' data by selecting the athlete, entering their card and clicking the 'Edit' button to edit their data. Athletes can enter their details themselves after you have invited them.
- 07
In case you have siblings in your club, you can create a guardian for them. This will result in the guardian having an own platform where they can check all their children together. Click on 'Guardians' in the main menu, and click on 'Create a new guardian'. Add the name and the email address of the guardian, optionally their phone number as well, and if you click on 'Continue'. There you can select the children from the dropdown list that belong to the guardian. If you have the email address already set for one of the children, you can delete that first and add it to the guardian's profile. Duplicate email addresses are not accepted in the system. This way the guardian can access the app and see all their children in one profile.
- 08
You can add staff members, such as coaches to your club in Medalyst. In the main menu, select the 'Staff members' item. Select the 'Add staff member' button and enter their information. You can choose their position, e.g. 'Coach', provide their info and assign them to one or more teams. They'll receive an invitation via email with temporary login information, and will be able to view and manage the teams they're assigned to.
- 09
You can create events such as trainings or matches in the Medalyst manager app. Select the 'Events' item in the main menu. In the upper right corner, click on the 'Add new event' button. Then choose the type of event you want to create (training, match, other), enter the name, time, location of the event, you can even set recurring events. You can add an internal note that the members of the association will see, and you can also upload an attachment. After clicking on the 'Next' button, choose who you want to invite to the event. By clicking the 'Done' button, you have already sent them the invitation. They'll receive a push-notification and will be able to view the event and its details in their app. Athletes will be able to respond if they're attending the event.
- 10
Once an event (e.g. training session) has happened, you can view who participated, how they performed and you can read reports written by the coaches about the events. In the 'Events' menu, use the calendar to select the training for which you want to see the data. By clicking on the 'Participants' tab, you can see who was invited and who attended or didn't attend. Among the participants, you can also see what ratings (1-5 stars) the coaches gave them. If the coach also wrote a report about the training, you can also view it in a separate tab.
- 11
You can use the Newsfeed to create and share news with your athletes, teams, coaches or the entire club. First click on the 'Newsfeed' item in the main menu. Select the 'New post' option at the top, write the text you want to publish, add a picture if you want, and select the team(s) to with whom you want to share it with. They will receive a push-notification and they'll be able to read the news in the Medalyst mobile app.
- 12
You can give your club's members access to edit the app and also access the edit the financial data in the 'Settings' menu under 'Authorization' just click the access next to the person's name.
- 13
If you need a new administrator, please let us know. If the person is already added to the system, please delete them first so we can use the same email address to create them as an administrator.
- 14
In the main menu, select the 'Settings' tab, then if you scroll down, you will see a 'Found a bug? Report it here!' link. Fill out the pop-up form, and our colleagues will immediately receive a notification and start working on solving the issue.
- 15
In the app click on 'Events' from the main menu. Search for the event you wish to edit. You can always use the calendar and the filters for that. If you found the event you are looking for, select the event and click on 'Attendees' . Select the athletes that took part in your event. Just simply click the little button under their profile picture for it to be green. You can amend their feedbacks regarding participation if they are not true or were not given.